A letter from the IRS arrived – Now what do I do?

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| By Alicia Sisk-Morris, CPA, ME | You open your mailbox, and there you find a letter or notice from the IRS. Remember, letters are how the IRS communicates with you. They will not pick up the phone and call …

Posted in April 2017 | Tagged , | Comments Off on A letter from the IRS arrived – Now what do I do?

What Does It Mean To “Really Add” Customer Value?

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| By Meridith Elliott Powell | The experts are telling us that in today’s economic environment, if you want to keep and build your customer base, you need to learn to add value. Value is your differentiator, value is what …

Posted in April 2017 | Tagged , | Comments Off on What Does It Mean To “Really Add” Customer Value?

Tax Planning and Wealth Building Tips for 2017

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| By Alicia Sisk-Morris, CPA, ME | Estimated Taxes: If you are self-employed or have income that is not ordinarily taxed like Dividends and Interest, it is time to consider your estimated tax payments for 2017. Many CPAs automatically prepare …

Posted in March 2017 | Tagged , , , | Comments Off on Tax Planning and Wealth Building Tips for 2017

Getting Above The White Noise: 3 Strategies To Ignite Your Volunteer Sales Force

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| By Meridith Elliott Powell | A few weeks ago I was working in Charleston, South Carolina, delivering a keynote presentation for a client. I agree, not a bad gig. I arrived early afternoon, the day before my session, as …

Posted in March 2017 | Tagged , , | Comments Off on Getting Above The White Noise: 3 Strategies To Ignite Your Volunteer Sales Force

Getting Organized for your 2016 Tax Return?

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| By Alicia Sisk-Morris, CPA, ME | It’s that time of year. Holiday decorations are being packed away, New Year’s resolutions have been made, and now it’s time to keep a watchful eye towards our mail box awaiting those year-end …

Posted in February 2017 | Tagged , , | Comments Off on Getting Organized for your 2016 Tax Return?

Soft Skills Produce Hard, Bottom Line Results! 5 Unlikely Strategies For Business Growth

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| By Meridith Elliott Powell | Yes it is true: I am a fan, a believer, a devotee of the soft skills. If it were up to me, we would update school curriculum’s to include the art of speaking, the …

Posted in February 2017 | Tagged , | Comments Off on Soft Skills Produce Hard, Bottom Line Results! 5 Unlikely Strategies For Business Growth

12 Resolutions for Improving Your Employee & Customer Experience

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| By Donna Cutting | January: IMAGINE. Gather your team sometime this month and provide each person with paper and a pen. Take some time to imagine what you would like your company culture and customer experience to look like …

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Channeling Your Inner Paul Harvey: 3 Strategies To Ensure You Never Lose On Price

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| By Meridith Elliott Powell | For any of us old enough to remember, “The Paul Harvey Show” was a must-listen-to radio program heard round the globe on a daily basis. Full of interesting facts and tidbits, the best part …

Posted in January 2017 | Tagged , | Comments Off on Channeling Your Inner Paul Harvey: 3 Strategies To Ensure You Never Lose On Price

Resolutions for Your Money

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| By Dawn Starks | The New Year is upon us, and that can only mean one thing: resolution time! No one is a stranger to the idea of having a fresh start – making goals to improve yourself as …

Posted in January 2017 | Tagged , , | Comments Off on Resolutions for Your Money

Is Crowd Sourcing For Me?

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| By Alicia Sisk-Morris, CPA, ME | To determine if crowd sourcing is for you, let’s first discuss what it is. Crowd sourcing, also known as crowd funding, is the process of getting work or money, usually through an online …

Posted in December 2016 | Tagged , , | Comments Off on Is Crowd Sourcing For Me?

The Power Of 4th Quarter: 4 Business Growth Strategies To Jump Start 2017

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| By Meridith Elliott Powell | Yes, believe it or not we are full swing into the most important quarter of the year. For most businesses, October 1 is the official start of the fourth quarter. In my opinion, it …

Posted in December 2016 | Tagged , | Comments Off on The Power Of 4th Quarter: 4 Business Growth Strategies To Jump Start 2017

The IRS has contacted me – Now what do I do?

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| By Alicia Sisk-Morris, CPA, ME | The Internal Revenue Service (IRS) mails millions of letters to taxpayers every single year. Mail is their normal way to correspond with taxpayers. Here are a few important tips to keep in mind …

Posted in November 2016 | Tagged | Comments Off on The IRS has contacted me – Now what do I do?

When it Comes to Customer Service, Are We Telling the Stories Worth Sharing?

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| By Donna Cutting | We love to tell our customer service stories. That is, we love to share the stories of the bad service we receive. As the author of two books on red carpet customer service, I hear …

Posted in November 2016 | Tagged | Comments Off on When it Comes to Customer Service, Are We Telling the Stories Worth Sharing?

Bite Size Discipline – How To Focus, Get What You Want & Produce Results

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| By Meridith Elliott Powell | The key to success in today’s economy starts with your ability to focus when, ironically, in this economy the ability to focus is just about one of the hardest things to do.

Posted in November 2016 | Tagged | Comments Off on Bite Size Discipline – How To Focus, Get What You Want & Produce Results